On Premise Vs. Cloud Solutions

by Aisling Moriarty June 25, 2019 Technology News

Owners and managers in businesses of all industries are overwhelmed with information about moving to the cloud. Technology service providers

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CWS in Cisco Live San Diego 2019

by Aisling Moriarty June 19, 2019 Cloud Worldwide Services News

19.06.2019. San Diego – The 2019 edition of Cisco Live took place in San Diego in the middle of June.

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Why we need to change the call center image – part 2

Why we need to change the call center image – part 2

by Aisling Moriarty June 18, 2019 Cloud Worldwide Services News, Recordia News

Last week we told you why you had to change in order to improve the call center image. This week

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Why we need to change the call center image - part 1

Why we need to change the call center image – part 1

by Aisling Moriarty June 11, 2019 Cloud Worldwide Services News

Call centers have a bad reputation and it is time to change that image. Many customers prefer to deal with

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CWS attends the Digital Enterprise Show Madrid

CWS attends the Digital Enterprise Show Madrid

by Aisling Moriarty May 28, 2019 Cloud Worldwide Services News

Madrid 28.05.2019- CWS took part in the Digital Enterprise Show (DES) last week in IFEMA, Madrid. The event takes place

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Why your SMB needs Cloud Computing

Why your SMB needs Cloud Computing

by Aisling Moriarty May 21, 2019 Technology News

Why does your SMB needs Cloud Computing? If you are a small business and you hear the term cloud computing,

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AWS Summit 2019 in Madrid

AWS Summit 2019 – Madrid

by Aisling Moriarty May 14, 2019 Cloud Worldwide Services News

Amazon organizes a series of events for AWS summits throughout the year in various global locations. They are designed to

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6 ways virtual fax can benefit financial institutions

6 ways virtual fax can benefit financial institutions

by Aisling Moriarty May 14, 2019 eComFax News

It is 2019, we are living in the fourth industrial evolution only this time it is called digital disruption. With

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How to train your call center agents: 8 best practices

How to train your call center agents: 8 best practices

by Aisling Moriarty April 23, 2019 Recordia News

Customer service expectations are at an all-time high and customer loyalty is in decline due to competition, bad customer service

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KPN API Store launches cloud-based virtual fax service with Cloud Worldwide Services

KPN API Store launches cloud-based virtual fax service with Cloud Worldwide Services

by José Luis Pérez April 12, 2019 Cloud Worldwide Services News

Madrid, Spain and Rotterdam, the Netherlands, April 12, 2019. Cloud Worldwide Services, a leading provider of cloud-based telecommunication technology, announced

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