top 10 IVR benefits

10 IVR benefits for small businesses

by Ani Miteva August 02, 2018 Recordia News

In one of our previous articles, we explained the technology behind an Interactive Voice Response System, and its most common

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interactive voice response system

What is an Interactive Voice Response System? (IVR Technology)

by Ani Miteva July 24, 2018 Recordia News

The concept of an Interactive Voice Response System may sound foreign to you, but you have probably experienced it hundreds

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Online faxing

10 benefits of Online Faxing for businesses (2018)

by Ani Miteva July 17, 2018 Recordia News

After all these years, faxing still remains one of the most secure and reliable technologies for exchanging important documents between

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What is Virtual Fax?

What is Virtual Fax, and how does it work?

by Ani Miteva June 16, 2018 Recordia News

Fax might be a word that you haven’t heard in a long time, but you would be surprised to learn

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call recording on cloud

The benefits of Call Recording on Cloud vs. On-Premise

by Ani Miteva May 21, 2018 Recordia News

With significantly lower costs, quick set-up and unlimited usability, cloud-based technology has been slowly substituting on-premise over the course of

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speech analytics speech-to-text

The benefits of Speech Analytics for Call Centers

by Ani Miteva May 10, 2018 Recordia News

The technology of Speech Analytics entered the commercial market just 14 years ago, but it has already become one of

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are recorded calls admissible in court

Are recorded calls admissible in court? (Europe)

by Ani Miteva May 09, 2018 Recordia News

Many companies record conversations to obtain a back-up evidence for the resolution of disputes, but it is important to understand

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recorded conversations usa court

Are recorded conversations admissible in court? (USA)

by Ani Miteva April 25, 2018 Recordia News

Call recording is often used for the resolution of disputes, but in more serious cases companies or individuals may want

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samsung galaxy s9 call recording issues

Samsung might face lawsuit over Galaxy S9 call recording issues

by Ani Miteva April 24, 2018 Recordia News

After the recent discovery that Samsung Galaxy S9 will no longer allow call recording, frustrated users in Israel filed a

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pci compliant fax

PCI Compliant Fax – what does it mean?

by Ani Miteva April 24, 2018 Recordia News

Virtual Fax provides numerous security benefits for businesses, but many sectors require additional measures to ensure that data is sent

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