4 Technologies that will impact contact centers in 2019

4 Technologies that will impact contact centers in 2019

by Aisling Moriarty January 14, 2019 Recordia News

Companies are moving with the speed of technology, including the way they communicate with customers. Today, there are more ways

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6 Cloud technology trends that will impact your business in 2019

6 Cloud technology trends that will impact your business in 2019

by Aisling Moriarty January 04, 2019 Cloud Worldwide Services News, Technology News

Not long ago, cloud based services were perceived as risky and unstable solutions that could only be useful to facilitate

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Impact of GDPR so far: What happens next?

Impact of GDPR so far: What happens next?

by Aisling Moriarty December 19, 2018 Recordia News

Since its implementation on May 25th 2018, GDPR has been a trending topic. Now that a few months have passed,

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How call recording can increase your sales team’s productivity

How call recording can increase your sales team’s productivity

by Aisling Moriarty December 12, 2018 Recordia News

A high performing sales team is essential for business development and growth. Sales managers are always looking for ways to

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6 Cloud technology trends that will impact your business in 2019

What is cloud recording?

by Aisling Moriarty December 07, 2018 Recordia News

Cloud recording: A good decision for your company  Call recording is quickly becoming part of the corporate world, with technology

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How does internet faxing work?

How does internet faxing work?

by Aisling Moriarty December 04, 2018 eComFax News

The first thing you need to know about how internet faxing works, is that it uses the same technology as

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Digital Ethics: one of Garter´s top trends of 2019

Digital Ethics: One of Gartner’s top trends of 2019

by Aisling Moriarty November 29, 2018 Recordia News

Digital ethics is one of the most important building blocks in business today, with Gartner research firm, naming it as

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Recordia recieves CISCO certification - CUCM 12.0

Recordia recieves CISCO certification – CUCM 12.0

by Aisling Moriarty November 28, 2018 Recordia News

12.11.2018. MADRID – Comunycarse announced the certification of its Recordia call recording solution with Cisco Unified Communications Manager 12.0 (CUCM),

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All your business needs to know about smart speakers

All your business needs to know about smart speakers

by Aisling Moriarty November 20, 2018 Recordia News

Voice searches in smart speakers are increasing rapidly and are set to continue doing so over the next number of

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What is CRM?- Customer Relationship Management

What is CRM?- Customer Relationship Management

by Aisling Moriarty November 14, 2018 Recordia News

What is CRM?  The simplest way to begin explaining CRM is that it´s an abbreviation of “Customer Relationship Management”. A

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Recordia obtains Broadsoft (Cisco) certification

Recordia obtains Broadsoft (Cisco) certification

by José Luis Pérez October 17, 2018 Recordia News

15.10.2018. MADRID – Cloud Worldwide Services (CWS) is proud to announce the certification of Recordia solution on the Broadsoft platform.

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UK workers say minor tasks eliminate compliance with GDPR

UK workers: “we prefer to do minor tasks than comply with GDPR”

by José Luis Pérez October 02, 2018 Technology News

86% of office workers in the United Kingdom say that they are more likely to be scolded for forgetting to

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