Uber Uk in hot water: Drivers demand their data

Uber Uk in hot water: Drivers demand their data

by Aisling Moriarty April 03, 2019 Technology News

Uber UK is once again in hot water with drivers demading their data. The facing legal issues over allegations of

Read More
CWS attends Call & Contact Centre Expo London

CWS attends Call & Contact Centre Expo London

by Aisling Moriarty April 02, 2019 Cloud Worldwide Services News

02.04.2019. London- CWS attended the Call and Contact Centre Expo in London, England. The two-day event took place at the

Read More
Recordia now available in Microsoft® Azure and Microsoft® AppSource marketplaces.

Recordia now available in Microsoft® Azure and Microsoft® AppSource marketplaces

by Aisling Moriarty March 26, 2019 Recordia News

26.03.2019 Madrid- Recordia by CWS is now available in Microsoft® Azure and Microsoft® AppSource marketplaces. You can find Recordia in

Read More
Recordia now available in AppDirect Marketplace

Recordia now available in AppDirect Marketplace

by Aisling Moriarty March 19, 2019 Recordia News

19.03.2019. Madrid – Cloud Worldwide Services (CWS) is proud to announce that our Recordia solution is now available in the

Read More
3 Reasons why virtual fax is more secure than email.

3 Reasons why virtual fax is more secure than email

by Aisling Moriarty March 12, 2019 eComFax News

Fax has been around for decades and the majority of businesses and industries continue to use it. Even with the

Read More
5 ways call recording can help boost call center agent performance

6 ways call recording can help boost call center agent performance

by Aisling Moriarty March 05, 2019 Recordia News

Employees are the foundation of a company, and can be its strongest asset. What can you do to ensure you

Read More
CWS becomes AWS Partner for the Public Sector

CWS becomes AWS Partner for the Public Sector

by Aisling Moriarty February 21, 2019 Cloud Worldwide Services News

21.02.2019. MADRID – Cloud Worldwide Services (CWS), a pioneering company in the recording of interactions and advanced communications in the

Read More
3 Security risks of using analog Fax machines and how to avoid them

3 Security risks of using analog Fax machines and how to avoid them

by Aisling Moriarty February 19, 2019 eComFax News

Traditional analog faxing has been around for decades and is used by millions of companies around the world. However, in

Read More
6 reasons your business needs to move from on-premises to the cloud

6 reasons why your business needs to move from on-premises to the cloud

by Aisling Moriarty February 12, 2019 Recordia News

There is a growing trend in companies shifting from on-premise solutions to cloud based solutions such as call recording. There

Read More
4 Ways you can transform your customer service using call recording

4 Ways you can transform your customer service using call recording

by Aisling Moriarty February 05, 2019 Recordia News

2018 saw customer experience performance fall flat for the third year in a row, according to Forrester´s Customer Experience Index

Read More
5 departments in your company that can benefit from call recording

5 departments in your company that can benefit from call recording

by Aisling Moriarty January 22, 2019 Recordia News

Every business has heard of call recording in some form of another. But not many realise the potential that lies

Read More
Why we need to change the call center image – part 2

4 Technologies that will impact contact centers in 2019

by Aisling Moriarty January 14, 2019 Recordia News

Companies are moving with the speed of technology, including the way they communicate with customers. Today, there are more ways

Read More
1 2 3 4 6