Amazon confirmed the opening an AWS Data Center Region in Spain by the end of 2022 or early 2023. The
Data from a recent survey from Gartner show that 62% of small and medium-sized enterprises are already using Cloud Computing,
Gartner lists Cloud Worldwide Services in Customer Service Technology Vendor Guide 2019 as a vendor under the Interaction Recording category.
Session Recording Protocol (SIPREC) is an open SIP based protocol for call recording. The standard is defined by Internet Engineering
03.10.2019 Madrid – Cloud Worldwide Services is proud to announce that our interactions recorder solution Recordia is now available in
Over the last few years, data protection has become a key topic, the peak of which was the introduction of
Cloud Worldwide services had the wonderful opportunity to attend this year’s AppDirect Engage conference in Montreal, Canada. CWS is a
Software as a service (SaaS) may have entered companies discreetly, but year after year, it is becoming more important in
Call recording software records phone conversations via VoIP (Voice Over Internet Protocol) or PSTN (Public Switched Telephone Network), and stores
As global regulations increase Financial Institutions (FI’s) in every country must find innovative ways to maintain compliance. Many of these