CWS becomes AWS Partner for the Public Sector

CWS becomes AWS Partner for the Public Sector

by Aisling Moriarty February 21, 2019 Cloud Worldwide Services News

21.02.2019. MADRID – Cloud Worldwide Services (CWS), a pioneering company in the recording of interactions and advanced communications in the

Read More
3 Security risks of using analog Fax machines and how to avoid them

3 Security risks of using analog Fax machines and how to avoid them

by Aisling Moriarty February 19, 2019 eComFax News

Traditional analog faxing has been around for decades and is used by millions of companies around the world. However, in

Read More
6 reasons your business needs to move from on-premises to the cloud

6 reasons why your business needs to move from on-premises to the cloud

by Aisling Moriarty February 12, 2019 Recordia News

There is a growing trend in companies shifting from on-premise solutions to cloud based solutions such as call recording. There

Read More
4 Ways you can transform your customer service using call recording

4 Ways you can transform your customer service using call recording

by Aisling Moriarty February 05, 2019 Recordia News

2018 saw customer experience performance fall flat for the third year in a row, according to Forrester´s Customer Experience Index

Read More
How to prevent inefficiency in multi-platform customer service

5 departments in your company that can benefit from call recording

by Aisling Moriarty January 22, 2019 Recordia News

Every business has heard of call recording in some form of another. But not many realise the potential that lies

Read More
Why we need to change the call center image – part 2

4 Technologies that will impact contact centers in 2019

by Aisling Moriarty January 14, 2019 Recordia News

Companies are moving with the speed of technology, including the way they communicate with customers. Today, there are more ways

Read More
6 Cloud technology trends that will impact your business in 2019

6 Cloud technology trends that will impact your business in 2019

by Aisling Moriarty January 04, 2019 Cloud Worldwide Services News, Technology News

Not long ago, cloud based services were perceived as risky and unstable solutions that could only be useful to facilitate

Read More
Impact of GDPR so far: What happens next?

Impact of GDPR so far: What happens next?

by Aisling Moriarty December 19, 2018 Recordia News

Since its implementation on May 25th 2018, GDPR has been a trending topic. Now that a few months have passed,

Read More
5 departments in your company that can benefit from call recording

How call recording can increase your sales team’s productivity

by Aisling Moriarty December 12, 2018 Recordia News

A high performing sales team is essential for business development and growth. Sales managers are always looking for ways to

Read More
6 Cloud technology trends that will impact your business in 2019

What is cloud Call recording?

by Aisling Moriarty December 07, 2018 Recordia News

Cloud call recording: A good decision for your company  Call recording is quickly becoming part of the corporate world, with

Read More
3 Security risks of using analog Fax machines and how to avoid them

How does internet faxing work?

by Aisling Moriarty December 04, 2018 eComFax News

The first thing you need to know about how internet faxing works, is that it uses the same technology as

Read More
Digital Ethics: one of Garter´s top trends of 2019

Digital Ethics: One of Gartner’s top trends of 2019

by Aisling Moriarty November 29, 2018 Recordia News

Digital ethics is one of the most important building blocks in business today, with Gartner research firm, naming it as

Read More
1 2 3 4 5 6 8