Four reasons why Telecom Providers Should include eComFax in their Cloud portfolio

by José Luis Pérez August 15, 2019 eComFax News

Many people believe that fax is a form of communication on the decline. Think again. According to Gartner “Fax technology

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Cloud call recording: how it can help curb negative customer feedback

Cloud call recording: How it can curb negative customer feedback

by José Luis Pérez August 06, 2019 Recordia News

Negative customer feedback is inevitable in business, but there are ways of turning criticism into valuable data and can improve

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3 things customers want from their banks

by José Luis Pérez July 23, 2019 Recordia News

In today’s digital world, customers are becoming more tech savvy. With technology advancing rapidly and banking features becoming available at

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4 Reasons to use eComFax

by José Luis Pérez July 17, 2019 eComFax News

There are many reasons to use eComFax, in this post, we highlight some key ones. As technology advances rapidly, traditional

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How to prevent inefficiency in multi-platform customer service

How to prevent inefficiency in multi-platform customer service

by José Luis Pérez July 09, 2019 Recordia News

Meeting customers’ expectations is vital, which means businesses need to have a multi- channel approach. What is multi-platform customer service?

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How Cloud technology can help modernize the workplace

How Cloud technology can help modernize the workplace

by José Luis Pérez July 02, 2019 Recordia News

Many businesses are struggling to fulfill expectations and appeal to employees of all ages, who now expect flexibility and seamlessly

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IS ECOMFAX HIPPA COMPLIANT?

Is eComfax HIPAA Compliant?

by José Luis Pérez June 26, 2019 eComFax News

Can HIPAA-covered entities use eComFax to create, SEND or RECEIVE FAXES containing identifiable protected health information (PHI) or would using

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On Premise Vs. Cloud Solutions

by José Luis Pérez June 25, 2019 Technology News

Owners and managers in businesses of all industries are overwhelmed with information about moving to the cloud. Technology service providers

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CWS in Cisco Live San Diego 2019

by José Luis Pérez June 19, 2019 Cloud Worldwide Services News

19.06.2019. San Diego – The 2019 edition of Cisco Live took place in San Diego in the middle of June.

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Why we need to change the call center image – part 2

Why we need to change the call center image – part 2

by José Luis Pérez June 18, 2019 Recordia News

Last week we told you why you had to change in order to improve the call center image. This week

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