How to prevent inefficiency in multi-platform customer service

5 departments in your company that can benefit from call recording

by José Luis Pérez January 22, 2019 Recordia News

Every business has heard of call recording in some form of another. But not many realise the potential that lies

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Why we need to change the call center image – part 2

4 Technologies that will impact contact centers this year

by José Luis Pérez January 14, 2019 Recordia News

Companies are moving with the speed of technology, including the way they communicate with customers. Today, there are more ways

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6 Cloud technology trends that will impact your business in 2019

6 Cloud technology trends that will impact your business

by José Luis Pérez January 04, 2019 Cloud Worldwide Services News, Technology News

Not long ago, cloud based services were perceived as risky and unstable solutions that could only be useful to facilitate

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Impact of GDPR so far: What happens next?

Impact of GDPR so far: What happens next?

by José Luis Pérez December 19, 2018 Recordia News

Since its implementation on May 25th 2018, GDPR has been a trending topic. Now that a few months have passed,

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5 departments in your company that can benefit from call recording

How call recording can increase your sales team’s productivity

by José Luis Pérez December 12, 2018 Recordia News

A high performing sales team is essential for business development and growth. Sales managers are always looking for ways to

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6 Cloud technology trends that will impact your business in 2019

What is cloud Call recording?

by José Luis Pérez December 07, 2018 Recordia News

Cloud call recording: A good decision for your company  Call recording is quickly becoming part of the corporate world, with

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3 Security risks of using analog Fax machines and how to avoid them

How does internet faxing work?

by José Luis Pérez December 04, 2018 eComFax News

The first thing you need to know about how internet faxing works, is that it uses the same technology as

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Digital Ethics: one of Garter´s top trends of 2019

Digital Ethics: One of Gartner’s top trends of 2019

by José Luis Pérez November 29, 2018 Recordia News

Digital ethics is one of the most important building blocks in business today, with Gartner research firm, naming it as

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Recordia receives CISCO certification – CUCM 12.0

by José Luis Pérez November 28, 2018 Recordia News

12.11.2018. MADRID – Comunycarse announced the certification of its Recordia call recording solution with Cisco Unified Communications Manager 12.0 (CUCM),

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All your business needs to know about smart speakers

All your business needs to know about smart speakers

by José Luis Pérez November 20, 2018 Recordia News

Voice searches in smart speakers are increasing rapidly and are set to continue doing so over the next number of

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