Portfolio
Agentia365
Intelligent agents built for maximum reliability and security
What regulated challenge does it solve?
Automation and artificial intelligence create significant opportunities. However, in regulated industries, they must be deployed with control, transparency, and oversight. CWS agentic services enable organizations to introduce AI without compromising regulatory compliance.
Industries we serve
- Regulated Contact Centers
- Financial Services
- Utilities
- Telecommunications
- High-interaction Organizations
- Healthcare
What risk does it eliminate?
- The risk of non-auditable automation.
- The risk of opaque or non-explainable decisions.
- The risk of losing control over critical processes.
How it integrates with the CWS ecosystem
Agentia365’s AI services and intelligent agents are built on CWS infrastructure and connect natively with other group solutions, such as Recordia. This ensures full traceability, data control, and alignment with regulatory requirements.