CWS participates in American Bankers Association’s very first virtual conference

CWS participates in American Bankers Association’s very first virtual conference

by Bob French July 31, 2020 Recordia News

ABA’s Risk And Compliance Virtual Conference July 28-30 In today’s challenging times it is critical that we find creative ways

Read More
Call Recording: Ways to keep up with financial regulations

Call Recording: Ways to keep up with financial regulations

by Aisling Moriarty May 07, 2020 Recordia News

If you work for a financial services company who is legally required to record calls and interactions for compliance purposes,

Read More

Recordia: First month free! 100% remote deployment

by Aisling Moriarty April 15, 2020 Recordia News

Recordia, our leading cloud-based call and interaction recording solution, is being offered free for the first month to support companies

Read More
Business Rules: the new Recordia feature

Business Rules: Recordia’s newest feature

by Aisling Moriarty February 13, 2020 Recordia News

What is Business Rules? Recordia, call and interaction recording solution now offers its customers a new feature called “Business Rules”.

Read More
Call Center software: Which call recording system should I use?

Call Center software: Which call recording system should I use?

by Aisling Moriarty January 23, 2020 Recordia News

One of the main reasons for implementing a call recording system for call centers is to attract and retain customers.

Read More
3 reasons why you need to encrypt recorded phone calls

3 reasons why you need to encrypt recorded phone calls

by Aisling Moriarty January 16, 2020 Recordia News

Most companies record calls and use call recording solutions. Whether it is for compliance, quality control or training, there are

Read More
5 technology trends that will impact businesses in 2020

5 technology trends that will impact businesses in 2020

by Aisling Moriarty January 09, 2020 Recordia News

As we begin a new year and decade, we want to look ahead and give you our predictions for technology

Read More
What is SIP recording (SIPREC)?

What is SIP recording (SIPREC)?

by Aisling Moriarty October 09, 2019 Recordia News

Session Recording Protocol (SIPREC) is an open SIP based protocol for call recording. The standard is defined by Internet Engineering

Read More
Recordia now available in Salesforce AppExchange

Recordia now available in Salesforce AppExchange

by Aisling Moriarty October 03, 2019 Recordia News

03.10.2019 Madrid – Cloud Worldwide Services is proud to announce that our interactions recorder solution Recordia is now available in

Read More
5 benefits of cloud call recording for your Call Center

5 benefits of cloud call recording for your Call Center

by Aisling Moriarty September 03, 2019 Recordia News

Call recording software records phone conversations via VoIP (Voice Over Internet Protocol) or PSTN (Public Switched Telephone Network), and stores

Read More