In one of our previous articles, we explained the technology behind an Interactive Voice Response System, and its most common

The concept of an Interactive Voice Response System may sound foreign to you, but you have probably experienced it hundreds

After all these years, faxing still remains one of the most secure and reliable technologies for exchanging important documents between

Fax might be a word that you haven’t heard in a long time, but you would be surprised to learn

With significantly lower costs, quick set-up and unlimited usability, cloud-based technology has been slowly substituting on-premise over the course of

The technology of Speech Analytics entered the commercial market just 14 years ago, but it has already become one of

Many companies record conversations to obtain a back-up evidence for the resolution of disputes, but it is important to understand

Call recording is often used for the resolution of disputes, but in more serious cases companies or individuals may want

After the recent discovery that Samsung Galaxy S9 will no longer allow call recording, frustrated users in Israel filed a

Virtual Fax provides numerous security benefits for businesses, but many sectors require additional measures to ensure that data is sent