by José Luis Pérez | Jul 31, 2020 | Recordia News
ABA’s Risk And Compliance Virtual Conference July 28-30 In today’s challenging times it is critical that we find creative ways to come together to network and learn from each other. The American Bankers Association is bringing together over 2200 of the...
by José Luis Pérez | May 7, 2020 | Recordia News
If you work for a financial services company who is legally required to record calls and interactions for compliance purposes, now there is a new reality driven by the latest regulations and the quarantine situation due to the COVID- 19 health crisis. Learn more about...
by José Luis Pérez | Apr 15, 2020 | Recordia News
Recordia, our leading cloud-based call and interaction recording solution, is being offered free for the first month to support companies in these uncertain times due to the COVID-19 health crisis. Recordia is a cloud-based solution and can be implemented and...
by José Luis Pérez | Feb 13, 2020 | Recordia News
What is Business Rules? Recordia, call and interaction recording solution now offers its customers a new feature called “Business Rules”. This feature’s ojective is to be able to tag calls through keyword definition and thus, open the door to the...
by José Luis Pérez | Jan 23, 2020 | Recordia News
One of the main reasons for implementing a call recording system for call centers is to attract and retain customers. However, there is an equally, if not more important reason: to comply with existing laws and regulations. For example, the recent California Consumer...
by José Luis Pérez | Jan 16, 2020 | Recordia News
Most companies record calls and use call recording solutions. Whether it is for compliance, quality control or training, there are millions of calls recorded daily. North America holds the largest market share of voice call monitoring and recording in terms of both...
